83 days on a 72-hour clock: what Medicare’s AI pilot exposes
New records from Medicare’s AI prior-auth pilot show long delays. The more useful question for surgical groups: Do you know your own authorization numbers?
Resource Library
Insights for surgical practice leaders.
What’s changing in surgical practice—and what it means for your team, your patients, and your business.
When someone else can see your referral-to-appointment time
A new partnership routes patients to 160+ independent orthopedic practices. It also makes access speed something people outside the practice will notice.
UnitedHealthcare cut 1,700 prior auths. Which of your cases changed?
UnitedHealthcare's prior authorization cuts took effect October 1. Most practices can't yet say which of their cases are affected, or whether turnaround is improving.
Why Half of Surgical Referrals Never Convert
An examination of the operational failure behind the 50% referral conversion rate in surgical practices, and why it is not a clinical problem.
The Missing Metric: Measuring Referral Leakage
Twenty-six percent of referrals close without a recorded reason. How practices can instrument their pipelines to find where revenue is actually lost.
Human Accountability in Surgical Workflow Automation
Why reliable clinical automation requires deterministic rules for repeatable work and human oversight for consequential decisions.